Terms & conditions

Information We Collect:

We may collect the following types of personal information from you:

• Contact information, such as your name, email address, phone number, and postal address.

  • Payment information, including credit card details and billing address.

  • Personal information you provide when communicating with us or when filling out forms, surveys, or questionnaires.

  • Information related to your use of our Services, such as your IP address, device information, and browsing history.

  • Any other information you choose to provide to us.
    
    

Use of Personal Information:

We will use your personal information for the following purposes:

• To provide and improve our Services, including processing payments, delivering products, and responding to inquiries.

• To communicate with you, including sending important notices, updates, and promotional materials.

  • To personalize and enhance your experience with our Services.

• To understand how you use our Services and to analyze trends and user behavior.

• To protect our rights, enforce our terms of service, and prevent fraud or other illegal activities.

  • To comply with legal obligations and respond to lawful requests.

Information Sharing and Disclosure:

We may share your personal information with the following entities:

• Our employees, contractors, and service providers who need the information to assist us in providing our Services.

• Third-party vendors and partners who help us operate our business and deliver our Services.

• Law enforcement agencies, government authorities, or other third parties as required by applicable law or to protect our legal rights.

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  
  

Data Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Choices and Rights:

You have the right to access, correct, update, or delete your personal information.You may also have the right to restrict or object to certain processing activities. To exercise these rights or seek further information, please contact us using the contact details provided at the end of this Privacy Policy. Third-Party Links and Services.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy:

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us, and we will take steps to remove the information promptly.

Euphoria Service Policy:

We strive to offer the highest quality experiences through our Euphoria our active retreat. However, it is important to note the following terms specific to this service:

No Refunds: All purchases related to Euphoria are final. We do not offer refunds under any circumstances. We advise all users to review the service details carefully before making a purchase.Service Access: Euphoria services are subject to availability and may require advanced booking. Please ensure you have confirmed your booking details and availability prior to payment.

Changes and Cancellations:

Any changes to your booking must be made at least 48 hours in advance. We reserve the right to refuse changes or cancellations made within 48 hours of the scheduled service time.